Period :

  • From 15-07-18 till 14-07-19

Offer Details :

    1. Offer 1: 15% discount on food and soft beverages
    2. Validity Period : From 15-07-18 till 15-07-19

Redemption process :

  • 1) The customer is expected to ask for the RuPay offer before the bill is generated.

    2) The customer has to make the payment using his/her RuPay card in order to avail the offer.

    Store Location/ Website Link Details:

    Location: Powai, Hiranandani Gardens, Central Avenue, Mumbai, Maharashtra 400076

    Website: https://www.fernhotels.com/meluha-the-fern-mumbai.html

Escalation Matrix :

  •  ***In case of any offer related queries kindly contact:

    Name: Anu Bhusal

    Contact Number: 9108933425

    Email Id: anu@poshvine.com

    How to report customer grievance: Via email

Terms and Conditions :


  • The offer is valid for a period of 12 months.
    The offer is valid on dine-in and not on delivery and take away.
    The offer is valid only on A la carte dining.
    The above offer is passed on to the customer seamlessly by the staff provided the RuPay Cardholder pays by his/her RuPay Card and asks about the discount
    The above offer will be applicable only if the customers pays the final bill with a RuPay Card.
    The above offer will have the following blackout dates – 1st Jan, 26th Jan, 14th Feb, 15th Aug, 2nd Oct, 24th Dec, 25Th Dec, and 31st Dec. Offers will not be extended on these dates.
    Extending offers to RuPay Cardholders is subject to seating availability and the completion of dining by the Cardholder.
    Any of the above offers cannot be clubbed with any other offer.
    The offer is provided to RuPay cardholder/s  by the merchant. NPCI is only communicating this offer on behalf of the merchant. The offer is subject to the Terms and Conditions as prescribed by the merchant .
    Offer shall be made available only if the RuPay cardholder makes full payment by using a valid & eligible RuPay card.
    Offer shall not be made available in case of any void transaction.
    NPCI shall not be held liable and be made responsible in any manner for :

    Non-availability of the offers provided by merchant.
    Non-acceptance of RuPay cards at merchant outlet.
    Any delay or loss that may be caused in delivery of the goods and services or the assured gifts, freebies / prizes.


    NPCI does not guarantee and make any representation about the usefulness, worthiness of the offer provided by merchant.
    Any disputes related to the offer(s) shall be taken up directly with the merchant and with no direct and indirect reference to NPCI and/or any liability of nature on NPCI.
    The existence of a dispute, if any, regarding the offer shall not constitute a claim against NPCI and shall be addressed directly to the merchant.
    NPCI holds out no warranty or makes no representation about the quality, delivery or otherwise of the of the offer(s) offered by merchant. Any dispute or claim regarding the offer(s) by RuPay cardholder/s must be resolved with the merchant directly without any reference to NPCI.
    NPCI reserves the right to disqualify the alliance partner/s or cardholder/s from the benefits of the program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the program or otherwise by use of the card.
    NPCI shall not be liable for any loss or damage that may be suffered, or for any nature whatsoever that may be suffered as a result of the offer.
    In the event of expiry of RuPay card, the same cannot be used for the purposes of claiming any offer(s).
    NPCI cannot be held liable for any act and omission attributable to force majeure events.